Effective date: 1/10/2026

ECT OMS is operated by Ecommerce Tracks. This Privacy Policy explains how information is accessed, used, and protected when merchants install and use our application.

1. Information We Access

The app only accesses information required to synchronize orders and fulfillment data with an external Order Management System.

• Order identifiers and order status
• Fulfillment and shipping status
• Store identifiers required for integration

2. How Information Is Used

Accessed data is used strictly to maintain accurate order synchronization, fulfillment updates, and background integration with the external OMS. The app does not use data for marketing or analytics purposes.

3. Data Sharing

We do not sell, rent, or share merchant data with third parties, except when required to securely transmit data to the connected external Order Management System or when required by law.

4. Data Storage and Security

Data is processed using secure, encrypted connections and stored only for the duration necessary to provide synchronization services. Access is restricted to authorized systems.

5. Merchant Control and Data Deletion

Merchants may uninstall the app at any time. Upon uninstallation, stored integration data is removed within a reasonable timeframe unless retention is required by law.

6. Third-Party Services

The app integrates with an external Order Management System selected by the merchant. Use of that system is governed by the merchant’s agreement with the OMS provider. We are not responsible for third-party privacy practices.

7. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: ecommercetracks@gmail.com