Privacy Policy

Last updated: January 2025

1. Who We Are

Ecommerce Tracks LLC is a US-registered limited liability company based in Wyoming, USA, operating with a global remote team. We provide web design and development services to professionals and businesses worldwide. This Privacy Policy explains how we handle the personal data you share with us.

2. What Data We Collect

We collect only the information necessary to provide our services and respond to your enquiries. This may include:

• Your name and contact details (email address, and phone number if provided)
• Project details and business information you share via our contact form or by email
• Basic technical data such as browser type and anonymised usage statistics

3. How We Use Your Data

We use the data you provide to deliver our services, prepare quotes and proposals, communicate with you about your project, and respond to your questions. We may also use your contact details to send relevant updates about your order. We do not use your data for unsolicited marketing without your consent.

4. Data Storage & Security

Your data is stored securely and access is limited to team members who need it to deliver your project. We take reasonable technical and organisational measures to protect your information against loss, misuse, or unauthorised access. We do not sell, rent, or trade your personal data to third parties.

5. Cookies

Our website uses minimal, functional cookies needed for the site to operate and to remember your cookie consent preference. We do not use intrusive advertising trackers. You can accept or decline non-essential cookies via the consent banner, and you may clear cookies at any time through your browser settings.

6. Your GDPR Rights

If you are located in the European Union or the United Kingdom, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — request deletion of your data
• Right to data portability — receive your data in a portable format
• Right to object or restrict — limit how we process your data

To exercise any of these rights, please contact us using the details below.

7. Third-Party Services

We may use trusted third-party services such as Stripe (for payments) and Google services (for maps and analytics). These providers process data under their own privacy policies and applicable data protection laws.